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Right choice for New Car Service

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It is not common knowledge that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Looking forward to the end of year car sales in hopes of a bargain or have a new years resolution to have your new car serviced? Here is some sound advice from Precision Automotive LPG in Katoomba.

Obtaining a new car is one of the major investments you'll make, so it is logical to see to it that you ensure proper care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

It is not common knowledge that you have the right to decide who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

You are not required to take the vehicle back to the dealer you got it from for service or repairs. Provided the work is fulfilled to the manfufacturers specifications by a properly skilled person and uses acceptable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Precision Automotive LPG mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Precision Automotive LPG mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Precision Automotive LPG will also only ever use fluids and lubricants that meet the specifications of the original maker of the car.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the variances between manufacturer, statutory and extended warranties to avoid making the wrong choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be vigilant for new car dealers who try to incorporate “express” or “extended” warranties, often for free, when selling you your new car. Quite often these ‘bonus’ warranties may include quite distinct restrictions or provisions, and can be written in confusing or unclear language. Many times these contracts provide no substantial additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.

Such contracts are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how long the drive will be to get your car serviced or greater waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


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Specialist Car Services